Legal
Terms of Service
Last updated: March 2026
1. Service Description
BrandCert provides AI brand accuracy auditing services. We scan publicly available AI platforms, compare their outputs against verified brand information, and generate accuracy reports. Our services include free one-time scans, ongoing monitoring, and brand correction tools.
2. Acceptable Use
You may use BrandCert to scan brands you own, manage, or have authorization to audit. You agree not to: use the service to harass or defame any entity; submit false or misleading brand information as verified facts; attempt to reverse-engineer our scanning or scoring algorithms; or use automated tools to excessively query our API without authorization.
3. Data and Reports
Scan reports are generated from publicly available AI platform outputs at the time of scanning. AI platform responses may change at any time. BrandCert does not guarantee that scan results will remain accurate after the scan date. Reports are provided "as-is" for informational purposes.
4. Intellectual Property
BrandCert scan reports, scoring methodology, and platform are our intellectual property. You retain ownership of any brand information you provide. AI platform names and logos referenced in reports belong to their respective owners and are used for identification purposes only.
5. Limitation of Liability
BrandCert is not responsible for the content generated by third-party AI platforms. Our service identifies potential inaccuracies but does not guarantee completeness. We are not liable for business decisions made based on scan reports. Maximum liability is limited to fees paid for the service in the preceding 12 months.
6. Paid Plans
Paid subscriptions (Monitor, Protect, Fix) are billed monthly. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are provided on a case-by-case basis within 14 days of initial purchase.
7. Changes to Terms
We may update these terms from time to time. Material changes will be communicated via email to registered users. Continued use of the service after changes constitutes acceptance.
8. Contact
For questions about these terms, contact us at hello@brandcert.com.